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Seeking friendly, outgoing, reliable individuals who knows how to make a great first impression! Our members love approachable representatives who engage in conversation easily with a welcoming smile! 

You will provide a wide variety of ongoing services to members including greeting members and performing health assessments, scanning membership cards, taking temperatures and processing new membership paperwork. 

We have multiple part time opportunities available immediately:

  • 6:45am-Noon Monday – Friday
  • 7:45am-1:00pm Sunday
  • 3:45pm-8:00pm Monday – Thursday
  • 7:45am-1:00pm Saturdays

 Free fitness membership included!

Member Service Representatives

in Rochester
Regular
Start date: As soon as possible
Job Requirements

Computer Skills: To perform this job successfully, an individual should have strong computer skills, knowledge of Microsoft Word and the internet. Familiarity with a membership database system is a plus.

Education and Experience

Experience: In person customer service experience is required. Demonstrated proficiency on a computer, with phone skills and multi-tasking are a must. Ability to work well in a busy environment and interact with a diverse membership and staff population.

Other Requirements:
  • Excellent interpersonal and communication skills required, using analytical skills and a friendly, logical approach to interactions.
  • Strong basic math/finance skills – judiciously managing multiple financial transactions using various forms of payment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand up to 6 hours per day.
  • Reach with hands and arms, grasping and twisting.
  • Lift and/or move up to 10 pounds.
  • Use of computer keyboard & screen.
  • Conduct walking tours of facility.

Pay: $13.00-15.00/hr depending on experience.

If you have any questions, please contact Jackie Ernst, Talent Acquisition Specialist Phone: (585) 461-2000, ext. 210   Email: jernst@jccrochester.org

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